Login
EN
RU
Basic settings
Customizing email notifications
Request settings
Personal settings
How to add a new agent
Reply templates
More articles: 8
Advanced settings
Schedule
Custom fields
Customer satisfaction index
Contact fields and statuses
User mention
More articles: 7
Dispatcher, automation
Bot constructor
Webhooks
Notification templates in the Dispatcher
Actions in dispatcher
Conditions in dispatcher
More articles: 2
Work with requests
Client managers
Equipment
Views (filters)
Evaluating posts and comments
Request control
More articles: 11
Reporting and analytics
Agent report (chat)
User statuses
Agents/requests feedback
Audit report
Global report
More articles: 8
Knowledge base
Why you need a knowledge base
Getting started with the knowledge base
Creating and editing articles in the knowledge base
Knowledge base settings
Knowledge base categories
More articles: 1
Omnichannel
Omni: general information
Online chat
Agent report (chat)
Communication channels
WhatsApp Business API integration (1msg)
WhatsApp integration (Green-API)
Facebook integration
Gmail integration
Email setting up
More articles: 3
Other
Payment
