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Reporting and analytics
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Report constructor and Printout
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Audit report
Dynamic report
Chat channels report
Agent statuses
Global Audit
Chat agents report
General report
Indicators in reports
Audit report
Agent statuses
Global report
Ratings by agents/requests
Dynamic report
Global Audit
Billing
Report constructor and Printout
Chat channels report
Chat agents report
Analytics
Reporting overview
Reporting and analytics