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Reporting and analytics

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  • Reporting overview
  • Audit report
  • Dynamic report
  • Chat channels report
  • Agent statuses
  • Global Audit
  • Chat agents report
  • General report
  • Indicators in reports
  • Audit report
  • Agent statuses
  • Global report
  • Ratings by agents/requests
  • Dynamic report
  • Global Audit
  • Billing
  • Report constructor and Printout
  • Chat channels report
  • Chat agents report
  • Analytics
  • Reporting overview
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