EddyDesk allows you to send various notifications to Slack via webhook.
To do this, in Slack:
- Open the "Incoming Webhooks" menu in the settings and activate incoming webhooks:
- Add a new webhook:
- Select the source where the notification will be sent:
In EddyDesk, open "Dispatcher" menu and create a new rule with conditions that will send a webhook with a notification to Slack, and select "Send Webhook" in the actions. The URL request must be copied from Slack from here:
A finished example of a rule should looks like this:
And the contents of the message from the rule will be sent to Slack: